Privacy Policy

1. Introduction

This Privacy Policy explains how RSD Design & Consultancy Ltd (“we”, “us”, “our”) collects, uses, and protects your personal information when you visit our website or interact with our services.

We are committed to safeguarding your privacy and ensuring your personal data is handled securely and lawfully in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

 

2. Who We Are

RSD Design & Consultancy Ltd
Registered in England & Wales
Company No: 16984425
Registered Office: 26 Beverston Road, Portsmouth, PO6 4LA
Email: enquiries@rsd-design.co.uk

We are the “data controller” for the purposes of data protection law.

 

3. What Personal Data We Collect

We may collect and process the following types of personal data:

Information you provide directly

  • Name
  • Email address
  • Phone number
  • Company name
  • Project details or enquiry information
  • Any information submitted through our contact forms

Information collected automatically

When you visit our website, we may automatically collect:

  • IP address
  • Browser type and version
  • Device information
  • Pages visited and time spent on the site
  • Cookies and tracking data (see Cookie Policy)

Information from third parties

If applicable:

  • Analytics providers (e.g., Google Analytics)
  • Hosting providers
  • Payment or invoicing platforms (if used)

 

4. How We Use Your Personal Data

We use your information for the following purposes:

  • Responding to enquiries and providing customer support
  • Preparing proposals, quotes, or project documentation
  • Managing ongoing client relationships
  • Improving our website and user experience
  • Maintaining internal records and administration
  • Meeting legal or regulatory obligations

We only process your data when we have a lawful basis, such as:

  • Consent (e.g., when submitting a contact form)
  • Contract (e.g., when engaging our services)
  • Legitimate interests (e.g., improving our website)
  • Legal obligation (e.g., accounting requirements)

 

5. How We Share Your Data

We do not sell your personal data.

We may share your information with trusted third parties, such as:

  • Website hosting providers
  • Email service providers
  • Analytics platforms
  • Professional advisers (e.g., accountants)

All third parties are required to keep your data secure and use it only for the purposes we specify.

 

6. International Transfers

If any third‑party service providers store data outside the UK, we ensure appropriate safeguards are in place, such as:

  • UK GDPR‑approved standard contractual clauses
  • Adequacy decisions

 

7. Data Retention

We keep your personal data only for as long as necessary for the purposes it was collected, including:

  • Enquiries: typically, up to 12 months
  • Client project data: up to 7 years (for legal and accounting purposes)
  • Website analytics: as per analytics provider retention settings

 

8. Your Rights

Under UK GDPR, you have the right to:

  • Access your personal data
  • Correct inaccurate information
  • Request deletion (“right to be forgotten”)
  • Restrict processing
  • Object to processing
  • Data portability
  • Withdraw consent at any time

To exercise your rights, contact us at:
enquiries@rsd-design.co.uk

 

9. Cookies

Our website uses cookies to improve functionality and analyse usage.
For full details, please see our Cookie Policy.

 

10. Security

We take appropriate technical and organisational measures to protect your data from:

  • Unauthorised access
  • Loss
  • Misuse
  • Alteration

However, no online transmission is completely secure, and we cannot guarantee absolute security.

 

11. Links to Other Websites

Our website may contain links to external sites. We are not responsible for their content or privacy practices.

 

12. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on this page.

 

13. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact:

RSD Design & Consultancy Ltd
Email: enquiries@rsd-design.co.uk
Registered Office: 26 Beverston Road, Portsmouth, PO6 4LA

© RSD Design & Consultancy Ltd 2026. All rights reserved.

This website and its content are copyright of RSD Design & Consultancy Ltd. Any redistribution or reproduction of part or all of the contents in any form is prohibited other than the following:
- You may print or download extracts for personal, non-commercial use only.
- You may copy content to individual third parties for their personal use, but only if you acknowledge the website as the source.

You may not, except with our express written permission, distribute or commercially exploit the content. Nor may you transmit it or store it in any other website or other form of electronic retrieval system.

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